Frequently Asked Questions
What is an individual lease? Do you offer individual leases & co-living?
We do not offer individual leases (by-the-bed) with co-living arrangements (individual leases with private rooms and shared commons spaces). We offer a single lease with everyone 18 years and older on the same lease.
Can I request a specific apartment & can an apartment be held?
Yes, while you may want to chose an apartment that is available closest to your desired move-in date, we can hold a unit for up to 2 weeks.
Is there an application fee?
Yes, the application is $50 per applicant 18+
Is there a security deposit and is any of it refundable?
We are a $0 deposit community
Do you accept Section 8 vouchers?
No
When is rent due and how can I pay? Are there late fees? Is there a grace period?
Rent is due on the 1st of the month and can be paid through our online resident portal, check, or certified funds. Late fees will be applied on the 4th of the month.
Are utilities included?
Utilities are not included.
Is renter's insurance required?
Yes, renters insurance is required. A minimal of $100,000 General Liability is required. Personal property is not mandatory, but strongly recommended.
Can the apartment be sublet or listed on short-term rental platforms like AirBnB or VRBO?
Apartments cannot be sublet or listed on short-term rental platforms such as Airbnb or VRBO.
What happens if I need to move out before my lease expires?
You will need to place a 60 days notice to vacate and pay a 1 month termination fee. If a 60 days is not supplied, you are subject to pay through the 60 days.
What are the hours for the fitness center?
24 hours
What are the hours for the pool?
We have 2 pools, open from 10:00 am to 10:00 pm
What are the hours for the business center?
The Business Center is open during leasing office business hours
Are there community quiet hours?
10pm-7am
Do you offer valet trash service and/or recycling?
Yes, Valet trash is $27/month
Are apartments cable ready? If so who is the provider? Is there a separate charge?
Yes, apartments are cable ready. You may choose your own cable provider.
Are the apartments wired for Wifi? Is there a preferred provider?
All apartments are wired for internet. You may choose your own internet provider.
Do you have package lockers/how do I get my packages?
No package lockers. Packages will be delivered directly to your door, or can be picked up in the leasing office if indicated.
Do you allow pets? What is the pet policy?
We welcome most dogs and cats. Breed and weight restrictions may apply. All pets are screened through petscreening.com. Please contact us for full details.
What is the parking situation? Is parking assigned? Is there a fee or permit required for parking?
2 spaces per apartment. Most uncovered parking will be first come first serve. You can reserved an uncovered spot for $25, covered for $50, or a garage for $100 per month.
What is the policy for guest parking?
Guests can park in any uncovered, unmarked parking spot.
What school district serves the community? High Schools? Junior High? Middle Schools? Elementary School?
Elementary School: Carlisle Elementary
Middle School/Junior High: Schimelpfenig Middle School
High School: Clark High School, Plano Senior
College/University: Collin College
Are you near any transportation routes? Which ones?
Easy access to I-75, Independence Pkwy, and President George Bush Turnpike
Are washers and dryers available? Are they in the apartment? What kind?
Full size washer/dryer connections are available in every unit.
What kind of kitchen appliances are in the apartment?
Refrigerator/Freezer, Range, Dishwasher, Microwave
Does the apartment come with a microwave?
Yes
Do apartments have dishwashers?
Yes
Are stoves gas or electric?
Electric
Do kitchen sinks have a garbage disposal?
Yes
Is there a bathtub or just a shower? Are they together or separate?
There is a bathtub/shower combo in every unit.
Do the apartments have air conditioning?
Yes
